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FAQ: Why isn't a level gain showing for my student?

Q: I have a student who isn't showing a test level gain on the Students>Summary screen, but I think they should have one. Please explain.

A: Students are not awarded a level gain when they drop a level, then regain it during the same NRS year.

In the example below, the 11-17-15 test was used as a pretest for the 16-17 NRS year. During the year, the student retested and dropped back to ESL 5, then regained it with the December test. The student is now back at the same level at which s/he started the NRS year, which does not qualify for a level gain.

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